How to Secure Your Supercell Account and Enable Account Protection

5 min read
Dec 5, 2024
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Securing your account is essential for safeguarding your progress and preventing unauthorized access. Whether you’ve invested in a purchase of a Hay Day account, want to protect your CR account, or manage Brawl Stars login securely, this guide will walk you through the most reliable steps for account safety as of February 2025.

Secure the Email Linked to Your Supercell Account

Your e-mail address is the foundation of your account security. Strengthening it is critical to protect your Supercell ID login from unauthorized access.

Steps to Safeguard Your Email:

  • Create a Strong Password:
    Use a unique combination of letters, numbers, and symbols. Avoid using obvious choices like your name or birthdate.

  • Enable Two-Factor Authentication (2FA):
    Set up 2FA with your email provider using an authenticator app or SMS. This ensures that even if someone gets your password, they can’t log in without the secondary authentication code.

  • Update Recovery Options:
    Ensure your recovery email and phone number are current. These allow you to recover your account in case of trouble.

Log Out of All Connected Devices

After acquiring or transferring an account, ensure previous devices are no longer connected. This step is crucial if you've purchased a Clash of Clans account or other connected profiles.

Steps to Log Out All Devices:

  1. Open your SC ID linked email address to receive login notifications.

  2. If you notice suspicious activity or unfamiliar devices, click the “THIS IS NOT MY DEVICE” link in the email.

  3. Follow the instructions to log out of all devices from the account.

Watch our video to learn how to do this in 30 seconds!

Logout Connected Devices - Supercel

Enable Account ID Protection

The game offers built-in safeguards to prevent unauthorized access.

How to Enable Protection:

  1. Access your account ID Settings: Open the game and navigate to Supercell ID settings.

  2. Enable Account Protection: Follow the prompts to activate protection, including linking a recovery phone number.

  3. Play from One Device Initially: For 14 days, only use one mobile to help Supercell recognize it as your primary hardware.

Supercell - Enable Account Protection

Update the Supercell ID Email

Go to account ID settings and follow the steps to change the email to one you own.

Steps to Change Your Email:

  1. Navigate to Supercell ID settings in the game.

  2. Tap on the "Change Email" option.

  3. Follow the instructions from Supercell, which might include verifying the existing email and providing a new one.

Use the Account Safely

To avoid triggering security flags, follow these best practices:

  • Update Your Username: Wait 14 days before updating your in-game name.

  • Avoid Multiple Logins: Use only one device during the first 17 days.

  • Make In-Game Purchases: Engage in legitimate purchases after 14 days to establish the account as yours.

  • Never Share Verification Codes: Keep email and Supercell ID account protection codes private.

  • Don't contact support: Unless necessary, avoid reaching out to the supercell support, as this can flag your account.

Frequently Asked Questions

How can I purchase a Brawl Stars account safely?

Always use reputable platforms like ours, and ensure the account follows the proper transfer protocols outlined in this guide.

I purchased a CoC account, but I can't fully take control of it. What should I do?

If the purchase was made on igitems, make sure to open a dispute & keep it open till the issue is resolved. This ensures that your funds are safely frozen till the delivery is fully completed, else the transaction is refunded. If the seller was unable to help you, please escalate the issue to igitems.

How do I create a Supercell ID?

Go to the settings in your game, select "Supercell ID," and follow the prompts to register your email.

Can I protect my Clash Royale profile with Supercell ID?

Securing your Supercell # automatically protects your CR profile from unauthorized access.

Can I swap the Supercell ID email if I bought an account?

Yes, but you must have access to the current email to initiate the change. You can contact our support for assistance.

How do I enable account protection on my account?

Enable account protection through linking your mobile and e-mail, playing on the same machine for 14 days, then generating new backup codes.

What should I do if I receive a suspicious activity alert on my Clash of Clans account?

If you get a suspicious activity alert, check your Supercell ID details, report it to the seller, or open a dispute, and change your credentials to secure your account.

What is the benefit of linking my phone number to my Supercell ID?

Linking a phone number allows you to receive recovery codes in case of a lost password or unauthorized access to get your account back.

What are recovery codes? Can I reset them?

Recovery codes are backup codes given after updating your phone number in the game controls. Store them securely offline. They allow you to regain access if you lose your phone or lose access to your email/account. Update your attached 

What are sms verification codes and why are they important? 

Verification codes are temporary codes sent to your email or telephone during login or important changes for two factor authentication. They confirm your identity and ensure that only you can access or modify your account.

Can I contact support if I have issues with my account?

No. If you encounter an issue, report it directly to the seller inside your order chat. If the seller cannot resolve the issue, go to your order page and open a dispute, our team will check and assist you. Otherwise, our 24/7 LiveChat support is always available if you need assistance.

Enjoy the Game

By following this guide, you’ll ensure your account remains safe, giving you peace of mind and uninterrupted gameplay.

Wagih
igitems
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