Ubisoft Key Activation Guide

This guide will walk you through redeeming your Ubisoft Code so you can start gaming in no time.

Last verified Jul 22, 2026

You'll Need

  • A Ubisoft account
  • Ubisoft App (Ubisoft Connect PC)
  • Windows desktop

Step-by-step

  1. Copy your Ubisoft Code.
  2. Launch Ubisoft Connect on PC and sign in to your account.
  3. In the top-left corner, click the Menu or the Avatar icon.
  4. Select the Key activation field from the dropdown.
  5. Input the code in the activation field.
  6. Once you're done, click Activate.
  7. A success banner should appear, and the title should sit somewhere in your Library.

Troubleshooting

No web option visible.

Codes are redeemable only on the desktop app. Make sure you redeem on Ubisoft Connect PC.

The code is already in use.

If it’s still missing from your Library, please send your order information to our support team for help.

The activation field rejects the key.

Remove any possible spaces and retry. Letters, numbers, and dashes are accepted.

The game asks for a key on launch.

See if Ubisoft Connect is updated, then clear the Ubisoft Game Launcher\cache\ownership folder, restart, and try again.

FAQ

Can I redeem the Ubisoft Connect key on the website or mobile?

No, it requires the Ubisoft Connect PC application.

Does Ubisoft Connect activation work on Mac?

No, Ubisoft Connect has no native client for Mac.

Why is my key region locked?

Many digital Ubisoft codes are locked to the regions where they were sold.

Are there any other unresolved errors? Reach out to us through the igitems support page.